Frequently Asked Questions
Everything you need to know about shopping at Death & Co Market.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Once shipped, standard domestic delivery typically takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unused and unopened items within 30 days of purchase. Please note that certain items, such as perishable goods or personalized barware, may be final sale.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and package weight.
What should I do if my glassware arrives broken?
We take great care in packaging, but accidents happen. If your order arrives damaged, please email us a photo of the item and packaging within 48 hours of delivery for a replacement or refund.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within one hour of placement if you need to make changes, though we cannot guarantee modifications.
Are your cocktail syrups and bitters shelf-stable?
Most of our syrups and bitters are shelf-stable until opened. We recommend refrigerating syrups after opening to maintain freshness and peak flavor profile.